KLIA Ekspres App
Buy and access
your tickets
on the go.
Do you have questions or feedback about our service?
Submit online or call us at +603 2267 8000 (Monday to Friday 08:30-18:00 hrs local time).
Or you can write to us:
Express Rail Link Sdn Bhd
Level 2, KL City Air Terminal, KL Sentral Station, 50470 Kuala Lumpur
For VIP Service related queries, please call our Hotline at +603 2278 9009 (daily from 6:00 am to 11:00 pm local time) or email to VIPservice@KLIAekspres.com.
Buy and access
your tickets
on the go.
IMPORTANT NOTICE
We are currently migrating to our new app and website to enhance your online experience with us. You may experience system downtime on 31 March 2021 between 6pm to 12am.
As we prepare for the upcoming change, we would like to inform all existing users to uninstall the old app and download the new KLIA Ekspres app when it is released on Apple App Store and Google Play Store. All registered members are required to create a new account with the new app and website to enjoy more benefits and better value with our new loyalty rewards program.
For more assistance, please reach out to us via KLIA Ekspres Facebook or call our Customer Enquiry at (03) 2267 8000 (Monday to Friday 08:30-18:00 hrs local time).
We apologise for any inconvenience this may cause. Thank you for your understanding.