Home › Before You Go

Before You Go

Before you start off your Discover Kuala Lumpur tour, here are some tips that will be useful for you to plan your journey.

This guide will provide you with all the information you need and also save your time.

	Operation Hours	Frequency	Duration
KLIA Ekspres	First train departs 4:55am (from KLIA2), 5:00am(from KLIA) Last train departs 12:55am (from KLIA2), 1:00am (from KLIA)	Every 15 minutes during peak hours Every 20 minutes during off-peak hours	28 minutes (KLIA – KL Sentral) 33 minutes (KLIA2 – KL Sentral)
KL Hop-On Hop-Off	Daily 9:00am –8:00pm First Tour: 9:00am Last Tour 5:00pm	Every 20 minutes during peak hours Every 30 minutes during off-peak hours	Garden Route: 2 hours City Route: 2 hours (recommended for those who are transiting for 10 hours or more)

Operation Hours

Frequency

Duration

KLIA Ekspres

First train departs 4:55am (from KLIA2), 5:00am(from KLIA)
Last train departs 12:55am (from KLIA2), 1:00am (from KLIA)

Every 15 minutes during peak hours
Every 20 minutes during off-peak hours

28 minutes
(KLIA – KL Sentral)
33 minutes
(KLIA2 – KL Sentral)

KL Hop-On Hop-Off

Daily 9:00am –8:00pm

First Tour: 9:00am
Last Tour 5:00pm

Every 20 minutes during peak hours
Every 30 minutes during off-peak hours

Garden Route: 2 hours
City Route: 2 hours
(recommended for those who are transiting for 10 hours or more)

IMPORTANT NOTES: The tour goes by the “hop on, hop off” concept which allows passengers to hop on and off the bus whenever and wherever desired at any of the bus stops.

Try to avoid hopping during peak hours between 4:00pm and 7:00pm. Delays might also occur during extreme weather.

For ticketing inquiries, please call:

Express Rail Link Sdn Bhd
Website: www.KLIAekspres.com
Phone: +603 2267 8000
Email: CustomerEnquiry@KLIAekspres.com

KL Hop-On Hop-Off
Website: www.myhoponhopoff.com
Phone: +601112305350
Email: enquiry@myhoponhopoff.com

For Immigration related questions, please call:

Malaysian Immigration Department
Website: www.imi.gov.my
Phone: 03-8776 8018
Email: esdhelpdesk@imi.gov.my

Information on attractions, please call:

Tourism Malaysia
Website: www.malaysia.travel
Phone:+603-8891 8000
Email: enquiries@tourism.gov.my

IMPORTANT NOTICE

We are currently migrating to our new app and website to enhance your online experience with us. You may experience system downtime on 31 March 2021 between 6pm to 12am.

As we prepare for the upcoming change, we would like to inform all existing users to uninstall the old app and download the new KLIA Ekspres app when it is released on Apple App Store and Google Play Store. All registered members are required to create a new account with the new app and website to enjoy more benefits and better value with our new loyalty rewards program.

For more assistance, please reach out to us via KLIA Ekspres Facebook or call our Customer Enquiry at (03) 2267 8000 (Monday to Friday 08:30-18:00 hrs local time).

We apologise for any inconvenience this may cause. Thank you for your understanding.

Before You Go

KLIA Ekspres App