Catching a flight at Kuala Lumpur International Airport (KLIA)?
Avoid the airport rush and check in at KL Sentral instead. Malaysia Airlines, Cathay Pacific Airways/Cathay Dragon and Malindo Air provide city centre check-in service which is offered exclusively to KLIA Ekspres and KLIA Transit passengers. You only need to have a valid train ticket to use the facility.
For flight check-in at KL Sentral, proceed to the KLIA Ekspres Departure Hall, located within the KL City Air Terminal. When you check in your luggage and collect your flight boarding pass at KL Sentral, your luggage will be tagged to your destination and automatically transferred to your flight at KLIA. You are now free to squeeze in last-minute errands or shopping in the city before boarding your train for the airport!
The minimum check-in time is 2 hours before your flight departure time (or 1½ hrs for domestic flights without checked baggage). Please check with your airline directly for counter operation hours and check-in time requirements. Baggage allowance is as per your airline policy.
Malaysia Airlines and Malindo Air have their own Ticket Sales Office in the Departure Hall at KL Sentral.
IMPORTANT NOTICE
We are currently migrating to our new app and website to enhance your online experience with us. You may experience system downtime on 31 March 2021 between 6pm to 12am.
As we prepare for the upcoming change, we would like to inform all existing users to uninstall the old app and download the new KLIA Ekspres app when it is released on Apple App Store and Google Play Store. All registered members are required to create a new account with the new app and website to enjoy more benefits and better value with our new loyalty rewards program.
For more assistance, please reach out to us via KLIA Ekspres Facebook or call our Customer Enquiry at (03) 2267 8000 (Monday to Friday 08:30-18:00 hrs local time).
We apologise for any inconvenience this may cause. Thank you for your understanding.