We will be conducting track maintenance work during these dates and times:
Tuesday, 20th March 2018 until Wednesday, 21st March 2018
Please refer to the revised train schedule. Normal services will resume after the stated completion time.
Track work is essential to ensure the safety and integrity of the track. We sometimes need to restrict access to parts of the track to carry out maintenance and upgrading works. By closing sections of track to normal activity, we can get the work done much quicker and in a safe environment.
Track closures are usually scheduled overnight and sometimes require longer hours depending on what we do. We understand that no one likes to be disrupted. Thus, to minimise disruption, we would normally run a single track operation during the scheduled work. In other words, we need to combine the KLIA Ekspres and KLIA Transit services into a single service so that our passengers can still get from one place to another albeit on a slightly longer journey.
Our team carries out various track maintenance activities at different locations during non-operations hours most nights. Sometimes the work required longer track closure hours and this year they included:
We are carrying out the following activities that require longer hours in September and October 2016:
Turnouts are the “switches” or points in the track where trains are guided from one track to another.
The maintenance work we do is critical in ensuring that our train services are safe and reliable for thousands of passengers who travel with us every day. If you have any comments or suggestions, write to us at: CustomerEnquiry@KLIAekspres.com.
IMPORTANT NOTICE
We are currently migrating to our new app and website to enhance your online experience with us. You may experience system downtime on 31 March 2021 between 6pm to 12am.
As we prepare for the upcoming change, we would like to inform all existing users to uninstall the old app and download the new KLIA Ekspres app when it is released on Apple App Store and Google Play Store. All registered members are required to create a new account with the new app and website to enjoy more benefits and better value with our new loyalty rewards program.
For more assistance, please reach out to us via KLIA Ekspres Facebook or call our Customer Enquiry at (03) 2267 8000 (Monday to Friday 08:30-18:00 hrs local time).
We apologise for any inconvenience this may cause. Thank you for your understanding.