Kuala Lumpur, 2nd December 2015 – Express Rail Link Sdn Bhd (ERL) today clarified that the fare revision announced yesterday was necessary to ensure that it remains sustainable in the face of rising operating costs. Since April 2002, fares for both the KLIA Ekspres and KLIA Transit services have remained unchanged despite rising operating and maintenance costs.
The ERL project was implemented at the cost of RM2.4 billion, and the company hasbeen suffering losses over the years accumulatingto RM671.7 million. In July this year, its shareholders injected an additional RM72 million in new capital into the company.
To cater to its growing ridership, the company has had to further invest in new systems and train sets. The new train sets will be progressively delivered, starting from May 2016.
Express Rail Link will ensure that its passengers continue to enjoy world-class standards of safety, convenience, punctuality and comfort. Its shareholders, LembagaTabung Haji, Trisilco Equity Sdn Bhd, SIPP Rail Sdn Bhd andYTL Corporation Bhd, are committed to support ERL in delivering this service.
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About Express Rail Link
Express Rail Link (ERL) is the operator of KLIA Ekspres and KLIA Transit train services that connect Kuala Lumpur International Airport (KLIA & KLIA2) and the city. The non-stop journey on KLIA Ekspres between KL Sentral and KLIA takes only 28 minutes. Passengers can continue their journey to KLIA2 which only takes 3minutes.
The KLIA Transitservice stops at three intermediate stations i.e. Bandar Tasik Selatan, Putrajaya&Cyberjaya and SalakTinggi, with a total journey time between KL Sentral and KLIA of 35 minutes.
IMPORTANT NOTICE
We are currently migrating to our new app and website to enhance your online experience with us. You may experience system downtime on 31 March 2021 between 6pm to 12am.
As we prepare for the upcoming change, we would like to inform all existing users to uninstall the old app and download the new KLIA Ekspres app when it is released on Apple App Store and Google Play Store. All registered members are required to create a new account with the new app and website to enjoy more benefits and better value with our new loyalty rewards program.
For more assistance, please reach out to us via KLIA Ekspres Facebook or call our Customer Enquiry at (03) 2267 8000 (Monday to Friday 08:30-18:00 hrs local time).
We apologise for any inconvenience this may cause. Thank you for your understanding.